Support
Get in touch
Whether it's about an order, your account, or something that just doesn't feel right, we're on it. Email us or send a message from this page. Both land with the same team.
Real people
Your message goes to our actual team, not an outsourced script or a bot.
Quick replies
We aim to reply within 1 to 2 business days. If it's a safety or fraud issue, flag it as urgent and we'll prioritize it.
Your info stays private
We only use what you send to help you out. We don't sell your contact details and we don't pass them on.
Email the team
Good for attachments, forwarding receipts, or if you just prefer your inbox.
hayden@reswell.appTry these first
A lot of answers are one click away.
- FAQ, for answers and how Light Leak works
- Safety tips, for meetups, payments, and red flags
- Shipping guide, for packing and delivery
Send a secure message
Share as much context as you can (order or listing details help). Your message is sent over a secure connection.